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“TO CREATE AN INDEPENDENT AND COMPLETE ISLAMIC TOWN”

KOTA BHARU ISLAMIC TOWN MUNICIPAL COUNCIL FOR CUSTOMER’S CHARTER 

MOTTO

“MEMBANGUN BERSAMA ISLAM” (DEVELOP WITH ISLAM)

 

1)  CONTROL BUILDING

  • To ensure that scheme type of building plan and complex business can be approved within 50 days from the  date of the application with the OSC and subject to compliance with the conditions set.
  • To ensure building plan 3 units and below (non-residential) are approved within 40 days from the date of the application with the OSC and subject to compliance with all the conditions set.
  • To ensure building plan 3 units and below (non-residential) are approved within 30 days from the date of the application with the OSC and subject to compliance with all the conditions set.
  • To ensure the additional plan and amendments for the building to be approved within 40 days from the date of application with OSC and subject to compliance with all the conditions set.
  • Ensuring small permit building plan is approved within 14 days and subject to compliance with all the conditions set. Ensuring the Certificate of Qualification to stay is issued within 14 days from the date of application and subject to compliance with all the conditions set.
  • Provide technical comments to the Department of Interior Council within 14 days from the date of the letter received.

2) LEGAL DEPARTMENT

  • Reviewing and refining the rental agreement, lease, and etc. (excluding joint venture) within Thirty (30) days from the date the order is received.
  • Manages the notice care of proceeding on the reffered compounds within fourteen (14 ) days.

3) ENFORCEMENT

  • Receive and process claims on goods confiscation/ seizure after 3 days the act of confiscation/seizure is made.
  • Check each compound question within 15 minutes.